The NG9-1-1 Institute is a leader in providing unique opportunities to all of us who believe that enhancing our nation’s emergency communications system is a top priority public policy issue. We aim to provide supportive information and resources towards reaching that goal.

The NG9-1-1 Institute has established relationships with the organizations and companies below:

May in Mental Health Awareness Month - In honor of Dispatchers and First Responders, here are links to various mental health sites with many practical ideas and resources for achieving better mental health.

"Mental Health in 911" University of Wisconsin paper with clinical advice and resource suggestions

Resources

History of 911

With the implementation of Next-Generation 911 well underway, effective policy making should be based on lessons learned throughout the history of emergency communications.

SAFECOM 911 Governance Guide (2015)

Emergency Communications Governance Guide for State, Local, Tribal, and Territorial Officials

Social and Other Media in Public Safety - EENA 201 Summary

With the emergence of mobile technologies and the penetration of social media in daily life, new ways on how emergency response organisations (EROs) can communicate with citizens and visitors in case of emergencies and disasters become available.

FCC 911 Location Order

 National Database of 2022 Key Enacted 911 Legislation Now Available

The National 911 Program and the National Conference of State Legislatures are pleased to make available a summary of 2022 key enacted legislation.

Every year, states consider or enact legislation aimed at improving and supporting the efficiency of 911 emergency communication services. 

The 911 Legislation Tracking Database serves as a resource for states seeking to improve their emergency communications operations or learn about neighboring legislative efforts in this field. States can compare recently enacted or modified 911 legislation in this database. 2/28/23

Public Safety Answering Points - Global Edition - February 2023

The 2022 edition of the Public Safety Answering Points (PSAPs) report is out! Our annual update continues to comparatively assess the structure and procedures of PSAPs globally. The report looks at many different countries to understand their differences and give a comprehensive understanding of the most recent upgrades to PSAPs, looking at new projects that are being implemented, new models for emergency calls systems that are being developed and ways in which technology continues to help progress in the field of emergency response worldwide.

More Resources

CSPAN Videos - early appearances by Gregory Rohde, the Institute’s first Executive Director

https://www.c-span.org/person/?81885/GregoryLRohde

The NG9-1-1 Institute’s YouTube channel has many historic and contemporary videos of various topics, meetings, and the Institute’s annual Honor Awards and many Technology Showcases

https://www.youtube.com/channel/UCxN7bTksb4xFmoMaYjEuB1Q

911.Gov / National 911 Program page with unique and detailed resources and information

https://www.911.gov/newsletters/issue-14/911-essentials-what-s-new-on-docs-and-tools/

Transform 911 - The University of Chicago Health Lab is gathering experts in health care, academia, government, emergency response and public safety—in collaboration with advocates and elected leaders via virtual roundtables and working groups—to examine how to transform America’s 911 system.

New resources and other content will be added periodically, so check back often!

https://www.transform911.org/

Click Here - “Safe for the Holidays - How to Avoid Holiday Frauds & Scams” - Advice in Free FCC Pre-Recorded Webinar

FCC YouTube Channel - many of the FCC’s Open Meetings, events, webinars, and a number of informative tutorials are available at:

https://www.youtube.com/user/fccdotgovvideo

IAPP - International Association of Privacy Professionals

Published: March 2023 Click To View (PDF)

Privacy and data protection issues touch dozens of stakeholders across the U.S. government. This infographic is designed to help privacy professionals understand the myriad of entities involved in setting policy and enforcing privacy rules across the three branches of the federal system. It is designed to complement the IAPP European Institutions Privacy Stakeholder Map. For each relevant office, the graphic provides an explanation of its relevance and areas of responsibility along with current leadership at the staff and political levels. The graphic is focused on policymaking and enforcement, so it does not include the hundreds of privacy offices across the U.S. government involved in implementing government privacy standards. Such offices exist in all agencies and political units.

https://iapp.org/media/pdf/resource_center/us_institutions_stakeholder_map.pdf

The “911 Telecommunicator Tree of Life” is a joint effort between the National 911 Program and a number of 911 industry organizations to honor and celebrate the individuals who serve each day. Visit the 911 Telecommunicator Tree of Life to share an inspiring story recognizing a telecommunicator you know.

Training

 

FCC - Anatomy of a Data Breach

Presentation by Anup K. Ghosh, CEO and founder of Invincea, Inc.

Additional Links